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Customer / Agent Service Hours
Monday – Friday:
Saturday:
Sunday:
8:30 a.m. – 7:30 p.m.
9:00 a.m. – 1:00 p.m.
Closed
Claims Department Service Hours
Monday – Wednesday:
Thursday:
Friday:
Saturday:
Sunday:
8:30 a.m. – 6:00 p.m.
8:30 a.m. – 5:00 p.m.
8:30 a.m. – 6:00 p.m.
9:00 a.m. – 1:00 p.m.
Closed
Holiday Closures
New Year’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving
Christmas
Other Holiday Hours
Good Friday:
Day after Thanksgiving:
8:30 a.m. – 5:00 p.m.
l
8:30 a.m. – 5:00 p.m.
Phone Numbers
Customer / Agent Service: 1 (866) 300-0080
Claims: 1 (866) 300-0080
Email Addresses
Customer / Agent Service:
Und@rai.thebrandbiz.com
Claims:
Claims@rai.thebrandbiz.com
Physical Addresses
Headquarters Address:
The Responsive Auto Insurance Company
8151 Peters Road, Suite 1000
Plantation, FL 33324
Miami Lakes Satellite Office:
The Responsive Auto Insurance Company
15495 Eagle Nest Lane, Suite 250
Miami Lakes, FL 33014
Mailing Addresses
Payments:
The Responsive Auto Insurance Company
P.O. Box 17930
Plantation, FL 33318
Claims Department:
The Responsive Auto Insurance Company
P.O. Box 17960
Plantation, FL 33318